Privacy Policy

Effective Date: August 28, 2025

At ZPR Renovation (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us when you visit www.zprrenovation.com (the “Website”) or use our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1) Information We Collect

• Information You Provide: Name, email, phone number, address, project details, and any messages you submit via contact forms, quote requests, or phone/email.
• Automatic Data: IP address, device and browser information, pages visited, and general usage data collected via cookies and similar technologies.
• Service & Vendor Data: If you schedule consultations or pay invoices through third-party tools, those providers may collect and process data under their own policies.

2) How We Use Your Information

• To respond to inquiries, provide estimates, and deliver renovation services.
• To operate, maintain, and improve the Website and user experience.
• To communicate service updates, appointment reminders, or relevant offers (you can opt out at any time).
• To secure our systems, prevent fraud, and comply with legal obligations.

3) Cookies & Tracking

We use cookies and similar technologies to understand Website usage and improve performance. You can control cookies through your browser settings; disabling some cookies may limit certain Website features.

4) Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service Providers: Vendors that help us operate the Website, communications, analytics, or project delivery (bound by confidentiality obligations).
• Legal/Compliance: If required by law, regulation, legal process, or to protect rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or asset sale, subject to continued protection of your data.

5) Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure. We retain information only as long as necessary for the purposes described or as required by law.

6) Your Choices & Rights

• Access/Update: You may request access to or correction of your personal information.
• Deletion: You may request deletion, subject to legal or contractual obligations.
• Marketing Opt-Out: You may opt out of promotional emails by using the “unsubscribe” link or contacting us.

7) California Privacy Notice (CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Rights Act (CPRA), including the rights to know, delete, correct, and limit use of certain personal information. We do not “sell” or “share” personal information as defined by CPRA. To exercise CPRA rights, contact us using the details below. We will verify your request as required by law.

8) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) Third-Party Links

The Website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing information.

10) International Visitors

If you access the Website from outside the United States, you understand that your information may be processed in the U.S., where data protection laws may differ from those in your jurisdiction.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version. Continued use of the Website indicates acceptance of the updated policy.

12) Contact Us